A Company with a Heart

At Trading Phrases we truly care about our customers- and we know that your home is your safe haven for comfort, love, and support- so when something awful happens... like Hurricane Sandy destroying many homes in New Jersey last year, it breaks our heart. 

We are in the home-beautification business, and one of our customers reached out to us on facebook when the hurricane struck and she not only lost her decals- but her walls, personal items, and much of her property. 

"I am a fan of trading Phrases on Facebook, and also a past customer. I was given your contact information after an online conversation on the Trading Phrases Facebook page, regarding a discount offer. I made a comment that I would LOVE a discount, because when our home was destroyed during Hurricane Sandy, our walls came down with my phrases still on them. 

We officially have new walls now, ( we came home in April.) and I would truly love to replace the phrases I had on my walls. ( would bring back a wonderful feeling of " home" and what our house WAS before ! ) 

I had been waiting, since repairing our home to livable conditions was getting expensive, but we are home now, and the possibility of restoring the look of our home is within reach ! 

I would like to work with a rep. to design some new phrases, and replace my old ones if they are still on file.

Thank You, so much, for any help you can give !"

We replaced her items free that week, and she has received them and says they look wonderful! Here is her reply:

"OH MY GOD !!! Are you totally serious ??? I was hoping for a discount, but .... WOW. THANK YOU so very, very much!!!! 

I hate to sound so " Jersey " , but, HOLY CRAP !!!! 

Thank You for your generosity, and kindness. And for telling the truth when they said " Trading Phrases has a heart " !  Very few companies would do something like this, and I sincerely appreciate that Trading Phrases is such an exception to that .

Thank You, again !!!"

We love to help out where we can- and we truly hope that you'll reach out to us if something horrible happens to your home, but we are sincerely hoping it doesn't!